How Madra Veterinary Clinic Switched to Lupa - and Got Back Nearly a Day a Week

  • Go-live day was smooth - despite previous migrations being "chaos"
  • Support team were on hand throughout, quick to respond and never too much trouble
  • Estimated 3–5 hours saved per week already -almost a full working day

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    February 28, 2026

    Ben Dobson, co-director of Madra Veterinary Clinic in Cheltenham, had been through two or three practice management software migrations before - and described them as chaos. Switching to Lupa was different, with responsive support throughout the lead-up and a smooth go-live day. The standout feature for Ben has been automated live NVS pricing updates, which previously took him 30–40 minutes every single day to manage manually. In total, he estimates Lupa saves the practice 3–5 hours per week.

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