GP VETERINARY PRACTICE MANAGEMENT SOFTWARE

The only software your practice will ever need

See how moving to a modern PIMS could transform your practice, saving time and unlocking hidden revenue. 

Joanne Nott, veterinary surgeon, in a modern clinic consult room

TRUSTED BY MODERN VETERINARY PRACTICES

For years the veterinary industry has relied on slow, clunky software.

Vets have got used to skipping lunch, and spending as much time on admin as they do in consults.

Lupa is here to change that.

Lupa is what modern practices run on

Easy to use, with a deep feature set, integrated to all your usual partners, and AI automations built in to save your team admin time and catch any missed revenue.

A team member viewing the Lupa analytics tables on a desktop monitor
Jerry, the Lupa AI co-pilot
AI & automation

Reclaiming vets an hour a day

Jerry, your AI assistant, streamlines every step of the consult, from check-in to billing, so you spend less time clicking and more time caring.

1
Client checks in Automatic

The vet is notified the second a client arrives, and the consult flips to In Progress on its own.

Appointment updated
Alejandro Lopez  |  D&ñá
Status: Checked In
Changing status to In Progress
2
Review the history Interactive

One interactive medical record, search across diagnostics, PDFs and every past visit.

HistoryExport
Search using keywords…
Sat, 6 March 2027 · in 9 months
Annual Vaccination (DOG) · Vaccination
Thu, 18 June 2026 · 1 year ago
Acupuncture · Invoice · £24.36
3
Lupa Notes scribes the consult Recording

Jerry listens, transcribes and summarises into clinical notes, then uses them to power the diagnosis & billing suggestions below.

Lupa Notes Recording 02:14
4
Suggested diagnosis codes AI

From your notes, Jerry proposes coded diagnoses, with the reasoning, one tap to accept.

Suggested Medical Highlights
+ Anemia (unspecified) + Leptospirosis
Why this diagnosis was suggested
The clinical notes state ‘PCV 9%’, which is indicative of anemia.
Accept suggestion
5
Suggested billing items AI

Jerry suggests the right billable items from the consult, add with a tap.

AI Suggested Itemssuggestions
ADVOCATE DOG 100 MED (4-10KG) 3PK+
METACAM INJ 0.5% (DOG/CAT)+
NICOTINAMIDE TABS 310 MG+
6
Billing triggers automations No manual work

Add one item and everything behind it just happens, no manual reconciliation.

Lab tests ordered
Stock batches auto-selected
Health-plan discount applied
Reminders scheduled
Vaccination records updated
Dosage calculated from templates
Less clicks · Less time · More care
Rebecca Castle, Veterinary Surgeon at Creature Comforts, holding a long-haired cat
“Lupa absolutely changed my day-to-day veterinary life, ensuring I had far more time to spend with my patients than my computer!”
Rebecca Castle
Veterinary Surgeon at Creature Comforts

Handle client communications without ever having to leave the PIMS

All communication channels in one place, linked to the client record, and joined up end to end.

Meet your clients on the channels they want to be on
Every reply lands in one place, linked to the client record.
WhatsAppWhatsApp
SMSSMS & iMessage
GmailGmail
OutlookOutlook
Lupa client appLupa client app
1
Build dynamic audience Trigger Live

Dogs aged 7+ with no dental appointment or billed dental item in the last 12 months.

1,240 pets
2
WhatsApp
Send WhatsApp campaign Channel Sent
Dental health check-in
Sent 13 Apr 2026 · 1 channel
Hi Sarah, we noticed Buddy hasn’t had a dental check-up in over a year. Healthy teeth keep tails wagging — shall we book one?
Book dental check
16:49
3
Client replies Inbound Replied
Buddy's teethBuddy’s teeth · 2 photos
Yes you’re right — here are his teeth. Do they look ok? Thank you 🙏
14:32
4
Reception assigns conversation Assigned
Task auto-created · routed to vet
Dental review — Buddy
Sarah Okafor
Buddy
Mark Ste… +2
Due 18/04/2026
Internal Note D
Owner sent photos of Buddy’s teeth — visible tartar & reddened gums. Concern re gingivitis. Flagging for dental exam + scale & polish.
5
Vet resolves task
Dental exam booked for Buddy
Resolved

The all-in-one operating system for vet practices.  

Without Lupa

You’re spread across too many tools. 

You have to login to 10+ disconnected tools every week. 

Legacy PIMS PIMS_ ▢ ✕ Invoices Pay£1,240 Health Plans PlansActiveFailed WhatsApp Chat Email Campaigns MailSend Pet Parent App Book Internal Comms Team Ward Board Local Files Terminal £82.10
With Lupa

Replace all of them with Lupa. 

Lupa is the only platform you need to run your practice. 

Core PIMS
AIAI Scribe
Task Management
Modern Payments
Cloud-Based
Rota
AIAI Marketing
AIAI Receptionist
Integrate with all Suppliers
Inventory Management
Talk to Clients on WhatsApp
Reminders
Insurance
Diagnostics
Health Plans
Analytics

Lupa is getting better every week

Lupa's team of world-class AI engineers are shipping features faster than any other alternative.

Lupa
70
Alternatives
4

New features shipped in the last 12 months

See what our customers think

Lupa customer video

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