How Thompson's Pet Care Saves an Hour Per User Per Day

  • Switched because Lupa is far more modern and intuitive than their previous system
  • Approximately one hour saved per user per day — purely from easier appointment and form management
  • Their verdict: Lupa is ahead of the curve and built for any type of vet practice
  • Videos
    June 18, 2025

    Thompson's Pet Care is a general small animal practice based in Liverpool - and since switching to Lupa, the time savings have been immediate. The team estimate Lupa saves each user around an hour every day, largely down to how straightforward appointment management and patient forms have become. The flowchart function gets a particular mention, making it simple to track cases from in progress through to completion.


    Watch the short video above to hear it directly from the team. If you're thinking about switching PMS, get in touch - no commitment, just a conversation.

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