Veterinary Operating System for Enterprises
The world’s first enterprise solution for veterinary groups - from centralised control to configurations at individual clinic level
Managing Enterprise Complexity, with Ease
Establish consistency centrally while choosing where flexibility applies across groups, clinics, and departments
The highest level that oversees all regions, setting group-wide guidelines, standards, and controls. System supports as many layers as needed.
Reference services, inventory lists, and pricing are standardised across all sites to maintain consistency
Enterprise-wide updates can be rolled out instantly to every clinic in the network
Global rules for billing, discounts, and protocols can be defined centrally
Compliance, security, and governance standards are applied globally to protect operations
Large geographies or branches, co-ordinating multiple clinics within the same area or brand.
Regional managers can access financial, operational, and clinical KPIs across all clinics to benchmark and support decision-making
Clinics in the same region can share clinical and client data for smoother referrals and continuity of care
Service lists, stock levels, and permissions can be adjusted instantly across all clinics in the group
Third-party tools can be integrated once and used across the entire region
The individual veterinary site, where the team can customise workflows within set parameters.
HQ defines the permissions framework, which sets the level of autonomy each clinic has to customise operations
Clinics can adjust stock lists, service offerings, staff rotas, communication methods and frequency, within HQ-defined limits
Client data and medical records are accessible and synchronised within and optionally across clinics - to enable swift referrals or emergency appointments.
Languages, currencies, and tax settings can be defined centrally and applied to individual sites.
Departments within a clinic (e.g. referral teams, day/night shifts) that allow deeper customisation for specific roles or functions.
Departments can create their own services, appointment types, and templates.
Workflows, reminders, and documentation can be customised for specific teams.
Permissions and access levels can be set differently for each department.
Team-specific diary management, scheduling, and online booking can be enabled.
Optimised for Growth, Security, and Success
Giving your team the support, tools, and protection they need to succeed
Enterprise Support
- Dedicated enterprise success team & account manager.
- Human + AI support available 24/7.
- Tailored onboarding plans for large groups.
- Best-in-Class SLAs with guaranteed response times.
Made for Growth
- Create and set up new branches within minutes with pre-configured settings for services, pricing, and workflows.
- AI-enabled data transfer ensures accurate migration of existing clinic records, completed within 12 hours.
- Ability to brand individual clinics.
- Easily expand across regions with centralised templates and configurations.
Bank-Grade Security
- SOC 2 Type II certified and GDPR compliant.
- Full audit trails for enterprise compliance.
- Single Sign-On (SSO) and role-based access.
- Banking-grade encryption (TLS 1.2 in transit, AES 256-bit at rest).
Ready to Transform your Group?
Get in touch to discuss custom pricing, larger-scale features, and dedicated support - from onboarding to getting the most out of Lupa.