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Drafting SOAP noteSOAP note drafted

SAnnual vaccines. Scratching left ear.

OT 101.5 °F, HR 96, 62.6 lb, BCS 6/9.

AOtitis externa (L). Overweight.

PEar cytology, Mometamax. Recheck in 2 weeks.

Writing follow-up emailFollow-up email ready to send

To Sarah Collins·Luna’s visit today

Hi Sarah, thanks for bringing Luna in today. Please give 8 drops of Mometamax in her left ear once a day for 7 days.

Send emailDrafted from the exam

Checking for missed billing items2 missed billing items flagged

Ear cytology“I’ll take a swab for ear cytology”

$32.00AddAdded

Mometamax otic suspension“start her on Mometamax”

$24.50AddAdded

Added to invoice+ $56.50

Mapping clinical observations4 observations added

Temp101.5°FHR96bpmWeight+10.9%62.6lbBCS6/ 9

Suggesting diagnoses2 diagnoses suggested

Otitis externa, left earOtitis externa, left earOverweightOverweight

Added to Medical Highlights

AI predicting future health risksAI predicted future health risks

OsteoarthritisHigh4/5

Golden Retriever, weight +10.9% in 6 months, stiff after walks

Orthopedic work-up · $395.00AcceptAccepted

Creating follow-up taskTask sent to front desk

Schedule ear and weight recheck in 2 weeks

Front desk teamJPAKMRDue Mon, Oct 19

AI scribing exam...Medical notes ready

04:08

Updating Luna’s record

Meet Jerry, your AI Assistant

The AI that gets things done.

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Medical Notes

08:41Finish

Recording FinishedYour notes will populate shortly...

Exam (SOAP)

Phone Consult

Surgical Note

Vaccine Appointment

Speaker B08:31

Will she need to wear a cone?

Speaker A08:36

No cone needed. Keep her indoors, Metacam once a day with food, and we'll recheck the wound on Friday.

Start writing your medical notes...

Subjective

Swelling on right forelimb, noticed 2 days ago. Outdoor cat, suspected fight wound. Quieter than usual, eating less.

Objective

QAR. T 103.3 °F, HR 180 bpm, 9.0 lb. Fluctuant 2 cm swelling over right antebrachium with puncture wound. Lame RF.

Assessment

Cat bite abscess, right forelimb. Febrile.

Plan

Sedated (medetomidine + butorphanol), abscess lanced and flushed.
Convenia 0.4 mL SC. Metacam 0.5 mg/mL oral suspension PO SID for 3 days.
Keep indoors. Recheck wound on Friday.

AI History

Instantly see the full history.

Thyroid Recheck

Created by Front Desk, 10/07/2026·EHDr. Emma Hart·Exam Room 2

MessageIn Progress

LunaInsuredDomestic Shorthair · 11y · F/S · 9.3 lbSCSarah Collins

Details

DateWed 10/14/2026, 10:30 AM

VetDr. Emma Hart

Reason for visitT4 recheck, eating well

Booked viaLupa app

Medical NotesExam (SOAP)

Subjective

Owner reports Luna is eating well, weight steady at home. No vomiting or diarrhea.

Objective

Weight 9.3 lb, BCS 4/9. HR 196 bpm, no murmur. Small palpable thyroid nodule, left.

Assessment

AI Animal Summary

AI Assistant

Luna•Cat•Sarah Collins•11 Years•F/S

Conditions

Medical & Surgical History

Hyperthyroidism - Feb 2026

Weight loss, T4 4.5 µg/dL. Started Felimazole Exam

T4 back in range, renal values stable Jun 2026 bloodwork

Cat bite abscess, right forelimb - Aug 2026

Lanced under sedation, Convenia given Exam

Dental disease - Sep 2025

Dental cleaning under anesthesia, 207 and 307 extracted Dental

Drug History

Active Prescriptions

Felimazole 2.5 mg tablets, one twice daily with food

Vaccination Status

FVRCP vaccine Mar 2026, next due Mar 2027 Vaccination

Parasite Control

Bravecto Plus topical for cats, every 2 months

Total T4 + ChemistryIDEXX · 06/12/2026 · Dr. Emma Hart

Final

TestResultReference

Total T44.5 in Feb2.5 µg/dL0.8 - 4.3

Creatinine1.7 mg/dL0.8 - 2.4

SDMA13 µg/dL0 - 14

ALT64 U/L12 - 130

BUN27 mg/dL16 - 36

AI Billing

AI checks the exam transcript and flags any missed charges automatically.

Luna Draft

Cat · Domestic Shorthair · Sarah Collins

Treatment

Suggested items3Add item

NameQuantityUnit PriceAmount

Exam, standard (15 min)1$48.00$48.00

Convenia 80 mg/mL injectionR0.4 mL$62.50$25.00

Abscess lance and flush1$62.50$62.50

Sedation, feline (medetomidine + butorphanol)1$45.00$45.00

Metacam 0.5 mg/mL oral suspension for cats, 3 mLR1$12.40$12.40

Total$73.00

Suggested itemsfrom Luna’s notes

NameUnit PriceAmount

Abscess lance and flush$62.50$62.50

Sedation, feline (medetomidine + butorphanol)$45.00$45.00

Metacam 0.5 mg/mL oral suspension for cats, 3 mLR$12.40$12.40

CancelApply to invoice · $119.90

Abscess treatmentThe abscess on Luna’s right forelimb was lanced and flushed during the exam, but no procedure fee is on the invoice.From the transcript“While she’s sleepy I’ll clip it, lance it and give it a good flush.”

Predictive AI

Predictive health models are able to predict disease likelihood, supporting proactive care.

Medical Highlights

Predictive health

3 elevated risks · from Bailey’s records up to 10/06/2026

Scores onlyScores + actions

1OsteoarthritisHigh

4/5

See less

Key indicators

Labrador Retriever, breed predisposed to hip and elbow dysplasia

Body weight +11% in 6 months (56.4 to 62.6 lb, BCS 6/9), extra load on hips and elbows

Stiffness after rest and reluctance on stairs noted at the last two exams

Age 4y 2m, inside the early-onset window for large breeds

2Cranial cruciate ligament ruptureModerate

3/5

3HypothyroidismModerate

3/5

AI Marketing

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Step 2Content
Step 3Set Audience & Schedule
Step 4Review

Customize EmailLive Preview

Subject

Message

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Describe the email you want to send

Generate emailGenerating email

From: news@cedaranimalhospital.com

Subject:

Your email will appear here

Cedar Animal HospitalBook online

February dental month15% off dental examsFor dogs and cats, all of February

Healthy teeth, happier pets

Bad breath, red gums or a fussy eater can all point to sore teeth. Book a dental exam with one of our vets this February and save 15%.

Book a dental exam

Cedar Animal Hospital, 1420 Barton Springs Rd, Austin, TX 78704Not interested in these emails? Change your marketing preferences

AI Receptionist

AI can handle the phones, and call overdue appointments, or clients with unpaid invoices.

Communication Details

AI call attempts and analysis

AI Call Details

In ProgressCompleted

Call in progress1 attempt made • Call completed successfully

ATTEMPTS1/3

DURATION0:00

PHONE(512) 555-0148

MethodAI Call

ReasonDental Month: 15% off dental cleanings for patients with dental notes on file

Created02/10/2026, 10:11 AM

SubjectDental Month offer

ClientSarah Collins

Attempt 1 [10:11 AM]

Duration: 0:00Download RecordingIn ProgressCompleted

AI Summary

Dental cleaning scheduled for Luna with Dr. Patel, Thu, Feb 19 at 10:30 AM (15% off).

Hi Sarah, I’m calling on behalf of Cedar Animal Hospital. Luna’s last exam noted tartar on her back teeth, and dental cleanings are 15% off this month.

10:12 AM

Oh, good timing. Could you schedule her?

10:12 AM

Of course. I’ve scheduled Luna with Dr. Patel on Thursday the 19th at 10:30 AM.

10:13 AM

Perfect, thank you!

10:13 AM

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