Anderson's Veterinary Surgery Go-Live Day - The Team's Perspective
Anderson's Veterinary Surgery shares their experience on go-live day and how Lupa's support team made the transition seamless.
1 min readKey points
When Anderson's Veterinary Surgery in Bromley North switched to Lupa on go-live day, the biggest worry was whether their data would be there.
- All client data, histories and files were fully intact on day one - the biggest fear, gone
- Pre-migration training on a dummy system made go-live day significantly less stressful
- On-site support meant every staff member had their questions answered in real time
When Anderson's Veterinary Surgery in Bromley North switched to Lupa on go-live day, the biggest worry was whether their data would be there. Client files and records were intact from the moment they logged in. With on-site support throughout the day and thorough pre-migration training beforehand, the whole team found the transition far smoother than expected - from intuitive navigation to automated appointment reminders and one-touch invoicing.
