Equine vets, your software has been letting you down for years. Lupa is here to change that.
You should have a history available, even if you're in the middle of nowhere.
Notes shouldn't have to be written at the end of the day on memory.
Your sat nav should take you to the right gate first time.
On a busy day, some bute goes missing and nobody notices. It never gets booked out or charged.
Your system only allows 30-day billing, so that's what you do. You can't take payment at the visit, or flex the terms for each client.
You've got a complex spreadsheet just to work out how to bill a multi-owner horse.
Not just an add-on from small animal software. Purpose built for equine vets.

History, x-rays, notes and invoicing on your phone. Works offline with no signal, syncs when you're back in range.
Dictate your clinical notes and AI will format it into your chosen template, or provide a straight dictation. Then billing items are suggested. It's quick, efficient, handles technical terms well, and can adapt to the way you structure your notes.
One beep on the barcode scanner and it's out of your car stock and on the client's bill. Batch number logged against the horse at the same time.
Lupa knows what you've used and dispensed, and suggests what you need to restock.
Consent forms for euthanasia and radiography can be signed at the visit and stored directly in the app.
Get the right gate first time. And automatically send ETAs out to clients when you're nearby.
The map diary shows every visit geographically, so reception can see which vet is near which yard on which day and group the calls together, instead of scrolling five diaries while the phones ring.
Lupa Pay links settle the bill before the vet's left the yard, instead of adding to a growing number of due payments.
One horse, ten owners, one invoice split by share, statements to the right people. The racing and professional work bills itself without the complex spreadsheets.
The phone rings and the client's record pops up on your screen automatically. Horses, history, and balance, all before you've said hello.
Client chats attach to the record, with the clinical history, instead of living on one vet's phone.
Branches, the clinic and the road team on the same record, with reporting you can actually pull data out of. PACS, inpatients and hospital charge capture included.
Revenue by vet, by yard, by branch. Export what you need, when you need it, without asking your provider for your own data.
Booking out happens at the car, not from memory at a desk. Fewer missed charges, fewer missing boxes, and a stock take that finally adds up.
See every unpaid invoice in one dashboard. Payment reminders go out automatically to do the chasing, and aged debt reporting shows you exactly where the money is stuck.
The map diary means visits get grouped by area rather than scattered across the county, so vets spend less of the day driving and more of it charging.
PIMS, imaging, labs, payments, debt management, reminders, rotas, routing and stock management in one bill.
Choose from payment upfront, at the visit, 7-day terms, or 30-day. Set the cadence per client. Lupa is flexible to the payment terms you need.
Clients can go online to book routine visits themselves, with payment taken upfront.
Clinical observations are automatically pulled from the AI notes into charts, giving you a clear picture of the horse's health over time.
"Mild lameness on the near fore, grade two."
"Dental grade two, sharp points on the upper arcades."
"Heart rate forty-four, regular."
Complex admissions run from one board. Tasks, treatments and checks, visible to the whole team.
Tasks generate the invoice as they're completed, so a multi-day admission bills itself. Working across two systems typically leaks 5 to 10% of revenue. Lupa catches those missed charges.
X-rays, scans and DICOM files live in the same record, and live natively within Lupa, with no separate imaging system.
Book the client, the treatment box, the MRI and the portable x-ray in one go, with no double-booking across any of them.
Vets spend less time on admin.
Fewer missed charges, and payment taken there and then.
No more misremembering significant details, or not having the history available before a visit.
Lupa is being shaped by leaders in the equine community.
"Lupa is going to revolutionise how equine vets work"
"Equine has yet to have a box built for it, and I sense that journey is here. Lupa was the one that was interested in saying: what do you need?"