Integrations
Your labs, insurers, and distributors. All inside Lupa.
All integrations
Labs
IDEXX
Order VetConnect PLUS tests from the exam, including in-house analyzer runs. Results return to the patient record automatically.
Zoetis
Send VETSCAN orders from the exam. Panel results return to the patient record automatically.
Axiom
Send lab requests and print the barcoded submission form. Reports are picked up and matched to the order automatically.
Finn Pathologists
Send lab requests from Lupa. Results are picked up automatically and land on the right order.
AntechComing soon
Order Antech diagnostics from the exam, with results coming back into the patient record.
LaboklinComing soon
Order from Laboklin without leaving Lupa, with results returned to the patient record.
Insurance
Vetsure
Start a claim from the invoice and the policy details fill in. Submit claims and pre-authorizations electronically, then track their status.
vetEnvoy
Submit claims with attachments from the invoice to insurers on vetEnvoy. Status updates arrive every few minutes.
Distributors
MWI
Send purchase orders from Inventory at your account’s prices. Confirmations and deliveries update in Lupa.
Covetrus
Send purchase orders from Inventory at your account’s prices, routed to the right branch. Lupa tracks each delivery.
NVS
Order from the NVS catalog in Inventory, refreshed nightly. Lupa tracks each order to delivery.
Heiland
Add products to your Heiland webshop cart from Lupa. Once you submit on Heiland, Lupa tracks the delivery.
Covetrus Ireland
Send purchase orders from Inventory at your account’s prices. Lupa tracks each delivery as it arrives.
VetcoveComing soon
Clients will be able to have prescribed medication delivered to their home through Vetcove’s ePharmacy.
Payments
Lupa Pay Terminals
Take chip, tap and mobile wallet payments, reconciled against the invoice automatically.
Lupa Pay Links
Send a secure payment link by text or email. Payments settle straight against the invoice.
Buy Now Pay Later
Clients spread the cost with Klarna at checkout. Your practice is paid upfront.
Apple Pay
Clients pay with Apple Pay on Lupa Pay terminals, payment links and wellness plan sign-ups.
Google Pay
Clients can pay with Google Pay through Lupa Pay, settling straight against the invoice.
Direct Debit
Collect wellness plans and recurring payments by UK Direct Debit, with mandates and failed payments handled in Lupa.
Dojo
Take card payments and refunds on your existing Dojo terminals, reconciled against the invoice.
BFS health financeComing soon
Credit checks and invoice factoring for German practices, so you are paid upfront.
Accounting
Xero
Export invoices as a Xero-ready CSV for your accountant to upload.
DATEV
Export bookings as a DATEV file, mapped to your revenue accounts.
Communications
Lupa Messenger
One shared inbox for app, WhatsApp and SMS messages, saved against the client.
Lupa CRM
Run email, WhatsApp and AI call campaigns to client audiences. Automated reminders go out by email, SMS, WhatsApp or push.
WhatsApp
Connect your WhatsApp Business number in a few clicks. Client messages land in the Lupa inbox.
Outlook
Email clients from your practice’s own Outlook address, shared mailboxes included. Each email is logged on the client record.
Gmail
Email clients from your practice’s own Gmail address. Each email is logged on the client record.
SMS
Send reminders, updates and payment links by text. With two-way SMS, replies land in the Lupa inbox.
Vetsy
Lupa recognizes a caller’s number and links straight to their client record.
RingCentralComing soon
Link your practice’s RingCentral phone system to Lupa, so calls connect to client records.
Imaging
Lupa Imaging
Send orders to your machines’ worklists and view finished studies on the patient record. Share studies through secure, expiring links.
Animal Registration
vetEnvoy Microchip
Register microchips from the patient record through vetEnvoy, with no separate portal.
Inventory
Barsoi Liste
Supplier prices, product details and withdrawal periods for Germany, refreshed nightly from the Barsoi Liste.
CubexComing soon
Sync dispensing and inventory movements from your Cubex cabinets with Lupa’s inventory, cutting manual counts.
Regulatory Compliance
Fiskaly
Every transaction signed and the daily cash closing run automatically, for German fiscalization rules.
Large Animal
VetIMPRESSComing soon
Herd health reporting, antibiotic usage and vet spend, synced with your Lupa records.
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