How Thompson's Pet Care Saves an Hour Per User Per Day

Switched because Lupa is far more modern and intuitive than their previous system. Approximately one hour saved per user per day.

Key points

Thompson's Pet Care is a general small animal practice based in Liverpool - and since switching to Lupa, the time savings have been immediate.

Switched because Lupa is far more modern and intuitive than their previous system
Approximately one hour saved per user per day — purely from easier appointment and form management
Their verdict: Lupa is ahead of the curve and built for any type of vet practice

Thompson's Pet Care is a general small animal practice based in Liverpool - and since switching to Lupa, the time savings have been immediate. The team estimate Lupa saves each user around an hour every day, largely down to how straightforward appointment management and patient forms have become. The flowchart function gets a particular mention, making it simple to track cases from in progress through to completion.

Watch the short video above to hear it directly from the team. If you're thinking about switching PIMS, get in touch - no commitment, just a conversation.

Written by

Dr Miteki Degawa

BVSc MRCVS — Head of Demand Generation, Lupa

Dr Miteki Degawa BVSc MRCVS is a veterinary surgeon and Head of Demand Generation at Lupa. Her articles draw on 10 years clinical experience in small animal practice and first-hand knowledge of how veterinary technology shapes day-to-day practice life.

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